Peake Software. Manage Your Schedule. Anytime. Anywhere. Via the World-Wide Web.


PRODUCTS

Overview

For Administrators

For Physicians

Key Benefits

Pricing

Technology

Scheduling Process


Key Benefits

When it comes to the complex task of managing and scheduling healthcare providers, no other software solution works better than Tangier Emergency Physician Scheduling. Tangier transforms difficult scheduling scenarios into a streamlined process, benefiting providers and administrators.

Time Savings
Physician Satisfaction
Guaranteed Accuracy
Management and Cost Controls
Enhanced Communications
Optimized Staffing


TIME SAVINGS

Automated schedule creation eliminates the impossible task of manually producing complex schedules by relying on paper notes, old spreadsheets and sheer memory. Using Tangier Web, physicians directly enter their own schedule requests into the scheduling system, replacing the multiple emails, faxes and telephone calls previously used to collect this information. Because physicians can sign in and out of shifts with Tangier Web, payroll personnel no longer need to enter actual hours and match them to variable pay rates. It is done automatically. Calculation of Gross Pay, based on up-to-the-last minute data capture is as easy as the click of a button.

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PHYSICIAN SATISFACTION

Tangier Web enables physicians to view and manage their individual work schedules at anytime and anywhere via the Internet. The Personal Calendar feature of Tangier Web integrates work and lifestyle commitments, enabling physicians to organize their lives in one place. Physicians can download Personal Calendars to PDA's so they have the latest information wherever they go. Because physicians can view the current work schedules of coworkers, they can quickly identify potential shift "swap" candidates. Once agreed to by all parties, the swap is executed in real time, updating Master and Personal Calendars.

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GUARANTEED ACCURACY

Tangier's sophisticated scheduling algorithm produces a complex schedule based on individual physician preferences in the context of proper coverage. The result is a 100% complete schedule designed to be accepted by all physicians as fair. The physician preferences, the coverage requirements and the fairness criteria used to create the schedule are clearly documented to avoid misunderstandings. A database shared by multiple facilities allows decentralized access while ensuring consistent information. Tangier facilitates the simultaneous scheduling of multiple physicians across multiple facilities, avoiding conflicting assignments and ensuring requisite credentialing. Automated gross payroll calculation ensures every physician's pay reflects hours worked.

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MANAGEMENT AND COST CONTROLS

With Tangier, management can view specific shifts where physicians are working longer hours than planned and redefine coverage, reducing payroll expense. Actual hours worked are captured with web-enabled sign in/sign out capability and matched to planned hours and variable pay rates. Exceptions to plan are easily viewed. Time accounting information captured in a single database provides a seamless interface to payroll systems. Historical records of detailed staffing information are maintained for compliance reporting.

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ENHANCED COMMUNICATIONS

Each time a shift change is made, both the Master Calendar and individual Personal Calendars are automatically updated. Notification of revised schedules is immediately communicated through integrated email. From any browser, at anytime physicians can access their Personal Calendars and the current work schedules of co-workers. Administrators can view on-demand staff details such as off-time requests, swap requests and confirmations from anywhere and at anytime.

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OPTIMIZED STAFFING

The Tangier scheduling algorithm uses an optimization model that produces hundreds of schedules (invisible to the user and at computer speed) until a "Best Fit" is produced. "Worst case" assignments for individuals are negated. The result of Tangier's logic is a schedule with a high fill rate, few "holes". The final Tangier schedule seldom gives physicians everything they request, but it avoids specifically problematic assignments and becomes, therefore, acceptable. Complete and updated staffing information facilitates sophisticated reporting on virtually any groupings or blended groupings of facilities, assignments and physicians. At an enterprise level, administrators can make strategic decisions regarding staffing levels, the mix of staff and types of shifts to better accommodate necessary coverage. At an operational level, administrators are quickly alerted to last minute, unplanned open shifts. These openings can be broadcasted immediately to physicians who in turn can request to work them in real time.

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