PRODUCTS

• Overview

• For Administrators

• For Physicians

• Key Benefits

• Pricing

• Technology

Features for Administrators

• Automated Schedule Creation
• Central Physician Database
• Multiple Facility Support
• Time and Cost Accounting
• Eligibility Tracking/Enforcement
• Physician Preference Tracking/Enforcement
• Physician Schedule Request Management
• Shift Swaps
• Communicating Shift Assignments
• Customized Reporting
• Manage Schedules via the Web
• Contact Management and Email Messaging

AUTOMATED SCHEDULE CREATION

If creating emergency department work schedules reflecting each physician's personal preferences and requests while ensuring proper coverage is daunting, Tangier is the right choice. Tangier enables the automatic generation of physician "preference-based" schedules that are 100 % complete. Some of the individualized preferences you may use include the number of shifts per schedule period, maximum number of shifts in a row, hours between shifts, maximum nights in a row, preferred assignment types and alternating weekends. Tangier's scheduling algorithm is based on the premise of fairness. Your group defines what constitutes fairness. For example, if fairness in your group refers to each physician working an equal share of nights, weekends and day shifts/ assignments, Tangier will schedule accordingly. If the concept of fairness pertains to certain members of the group (e.g., partners), Tangier will oblige. The scheduling algorithm uses "Intelligent Permutations" to balance the competing demands of individual physician preferences, user-defined fairness and proper coverage of your facilities' shifts. Tangier's scheduling algorithm combines the advantages of a handcrafted schedule with the timesaving of an automated system.

CENTRAL PHYSICIAN DATABASE

If your group needs accurate and readily available scheduling data regarding facilities (shifts, eligibility rules) and physicians (work history, contact information, personal preferences, IDs etc.) then Tangier's central database is the answer. Storing all of your scheduling and deployment information in one place facilitates improved information sharing, operational efficiency and scheduling accuracy.

MULTIPLE FACILITY SUPPORT

Tangier is capable of tracking an unlimited number of facilities and physicians. The Multiple Facility Support feature allows more than one facility to be scheduled and the creation of user-defined facility groupings, known as "Schedule Groups" in Tangier. Schedule Groups enable multiple facilities to be scheduled simultaneously and are typically used when you have a common pool of physicians working across more than one site. Schedule Groups can also be used to provide information on any number of facilities in a single report. This feature also enables you to define global physician preferences that apply to all facilities where the physician is eligible to work. For example, if a physician is eligible to work at three facilities, global preferences will allow you to control the proportion of shifts he/she works at each site ensuring that the physician's preferences (for example, maximum nights in a row) are honored regardless of where the assignment is worked.

TIME AND COST ACCOUNTING

If tracking the actual hours worked by a physician and the calculation of gross payroll is a headache, Tangier is a solution. Tangier's Financial and Time Accounting feature enables the tracking of both planned and actual hours worked. Actual hours may be entered into Tangier manually, but use of Tangier's Sign In/Sign Out feature allows actual hours to be captured at the time shift assignments are worked by enabling physicians to enter stop/start times via the Internet. User-defined compensation parameters are flexible and include variable types (e.g., hourly rate, incentive-based pay, etc.) specified at a facility and/or physician level and bonuses/adjustments that can be ad-hoc or reoccurring (by shift/assignment). Capturing both planned and actual hours for each physician and shift into a central database facilitates the automation of interfaces to internal payroll systems and the management reporting of crucial compensation information.

ELIBIGILITY TRACKING/ENFORCEMENT

If getting the right person to the right place at the right time is a challenge, then Tangier's built-in shift, user-defined eligibility rules and real-time physician qualification checking can help. Tangier allows eligibility rules to be specified for each shift. These rules are automatically enforced each time a physician assignment is made. If the assigned physician's qualifications are not a match for the shift, a real-time notification is generated to prevent the error. The same is true for double scheduling. Tangier knows all physician assignments, regardless of facility, and will not allow a physician to be scheduled in more than one place at the same time.

PHYSICIAN PREFERENCE TRACKING/ENFORCEMENT

If keeping track of the personal scheduling preferences of each physician in your group is almost impossible, Tangier's Physician Preference Tracking/Enforcement feature can help. Tangier allows the individual scheduling preferences (for example, Shifts per period, Hours between shifts, Min/Max consecutive shifts in a row, etc.) of each physician in your group to be stored in Tangier's central database. Preferences can be specified at a facility level and/or at a physician level. Tangier will automatically enforce these preferences when assignments are made and increase the satisfaction level of your group's physicians. If Tangier's Rule Breaking feature is used, additional information for each preference indicates that the rule may be automatically broken within certain limits, if absolutely necessary to produce a complete schedule.

PHYSICIAN SCHEDULE REQUEST MANAGEMENT

If integrating physician requests (off-times, shift requests, etc.) into the final schedule is onerous, Tangier Web's Physician Requests feature can make this process more reliable and efficient. With TangierWeb, each physician in your group can enter their own requests in a controlled manner via the Internet. There is no chance of a request being lost. Each request is saved in Tangier's central database with an audit trail tracking who entered the request and when it was entered. TangierWeb provides your group's administrators with a powerful Internet-based tool to review physician requests in a quick and accurate manner with approval/denial notification automatically sent back to the physician originating the request.

SHIFT SWAPS

If improving the shift swap process is a goal for both physicians and administrators alike in your group, Tangier Web's Shift Swapping feature can address the needs of both. Physicians can use Tangier Web to find an available "swap" candidate and execute the shift swap in a controlled, automated manner with automatic notification sent to the group's administrator(s). Tangier Web automatically updates the master schedule once both parties confirm the swap. This information is instantly available to all other members of your group.

COMMUNICATING SHIFT ASSIGNMENTS

If communicating shift assignments and schedule changes to all members of your group is a challenge, then our optional Tangier Web technology is the perfect solution. It seamlessly uses the Internet to provide controlled and secured access to Tangier's central database, allowing everyone in your group to see the latest shift assignments at all times. In addition, Tangier Web includes a built-in email messaging capability that facilitates communication among all members of your group.

CUSTOMIZED REPORTING

Tangier includes a wide-range of reports and also allows you to build reports customized to the needs of your group. Tangier allows various groupings of information such as types of facilities (e.g., Urgent Care, OR, etc.) and shift/assignments (e.g., weekend shifts, 7a-3p) and the designing of reports blending these groupings. For example, a potential report might be the number of weekends worked by each physician at x number of the total facilities your group covers. In fact, you can report on virtually any grouping of shifts/assignments at any grouping of facilities.

MANAGE SCHEDULES VIA THE WEB

Tangier Web enables schedulers and administrators to perform most of their scheduling tasks, such as physician assignments, finding an eligible physician an assignment, or changing the start/end times of a specific assignment, via the web. This feature is ideal for groups who want a centralized scheduling database to be maintained or updated by a decentralized group of administrators at each facility. This feature is also a fit if you need access, and the ability to make changes to the scheduling information while away from the office.

CONTACT MANAGEMENT AND E-MAIL MESSAGING

Tangier's central database stores the contact information (e.g., phone numbers, e-mail addresses, etc.) for all physicians, schedulers and administrators. This enables everyone in your group to quickly find the contact information of co-workers and administrators and send email messages from the program.